Service Department

Service Department Feedback

ALCO has your entire facility covered! Whether your needs are Dietary, Housekeeping & Floor Care or Laundry, our expert account managers strive to understand your cleaning challenges and provide solutions to help you reach your goals. They guide you through product recommendations that work the best for you and your budget, always with safety and compliance in mind. This includes everything from chemicals to mop closets to dishmachines and more.

We are past the point of sale...
Along with your account manager, we continue to serve you through our personal customer service representatives, our in-house Machine Repair Department and ALCO’s 24/7 Service Department. Experience uncompromising service:

• Skilled, professional technicians
  • 24/7 Technician Service available
• Commercial dishmachines for sale or lease programs (including brands like CMA and American Dish)
• Dispensing equipment for dietary, housekeeping and laundry products such as the state-of-the-art Closed Loop System
• Worry-free installations
  • Products hooked up to equipment and proper dilution set
  • Product Identification Line Tags
  • Signage on procedures and guides to product usage
  • Safety Data Sheet (SDS) Books
• Sanitizer test strips & temperature thermolabel strips to help keep you in compliance with Federal, State and Local health regulation requirements
• And more... We promise to keep you up and running!

With over 50 years in business, we are confident we can handle your biggest messes! We understand the consequences of equipment downtime. Through our knowledgeable account managers, you will choose your products and supplies that assist in a clean, safe facility. After installation, our technicians ensure everything is operating correctly and continue to be available to our customers 24/7, 365 days/year. Through a team effort, we can reach your cleaning goals!